Full list of FreeAgent cookies

Strictly necessary cookies

  • These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions taken by you which amount to a request for services - such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any information that could personally identify you.

Performance cookies

  • These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional cookies

  • These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

Targeting cookies

  • These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Customer experience cookies

  • These cookies are used to generate reports based on data from visits to the website, without knowing who the visitor is. These cookies help us to gain insight into the pages that have been visited to help inform the optimisation of website layouts and to improve visitor journeys. Using cookies to track the most visited areas of our website, and to identify when users encounter errors on the website, will help us remove confusing or ineffective content from our website.

Strictly necessary cookies

Strictly necessary cookies
Cookie name Description Expiry
cleared-onetrust-cookies Set to remember the last time the OneTrust cookie consent banner asked about your settings. 1 year
signup_form_timestamp Acts as a login session timestamp. 1 year
_fa_session_2 Acts as a login session identifier. 1 year
_dev_dashboard_session Acts as a login session identifier. 1 month
OptanonAlertBoxClosed Acts to stop the OneTrust cookie consent banner showing more than once. 4 days
OptanonConsent Remembers visitor preference consent for each category. 5 months
__cfruid Used to identify web traffic. 1 year
_fa_session_2 Remembers anonymous user sessions. 1 year
AWSALBCORS Used to support Amazon Web Services. 6 days
__cf_bm Used to block bots. <1 day
__cf_bm Used to block bots. <1 day
_cfuvid Used to support Vimeo. <1 day
_gh_sess Used to support GitHub. 1 year
logged_in Used to support GitHub. 1 year
__cfruid Used to facilitate our online chat service, Zendesk. 1 year
_cfuvid Used to facilitate our online chat service, Zendesk. <1 day
mtd_client_device_id Used to facilitate requests to HMRC. 20 years
omniauth_state Used to prevent cross-site request forgery attacks. <1 day
switch_to Used to facilitate account managers accessing their associated companies. 1 day
_fa_session_2 Keeps track of who you’re logged in as, to help with navigation, messaging and other similar matters. Never
fa_user_session_key Acts as a login session identifier. Never
discard_entrypoint Used to prevent redirects to certain pages intended to only be visited once. Never
zendesk_messaging_chat_session Used to facilitate our online chat service, Zendesk. Never
chat_session_in_progress Used to facilitate our online chat service, Zendesk. Never
balance-history-selected-bank-account-id Set to remember the last selection on the bank account index page. Never
balance-history-selected-type Set to remember whether you’ve chosen the selected balance or incoming/outgoing option on the account summary chart. Never
cashflow-series Set to remember the last selection of time series value on the cashflow chart. Never
overview-balance-history-selected-bank-account-id Set to remember the last bank account that was selected. Never
hide_copilot_setup Used to ensure the CoPilot welcome message is only shown once. 10 years
mtd_anti_fraud_details Used to facilitate requests to HMRC. 1 hour
show_estimate_categories show_invoice_categories show_sent_estimate_categories show_sent_invoice_categories Used to remember your choice to display or hide income categories. Never
view_mode Used to remember the default time slip view. 1 year
dashboard_return_location Used to direct practice managers back to the correct location on their dashboard. 1 day
hide_account_manager_overview_setup Used to hide setup steps for logged in account managers. 365 days
invoice_late_payers_notice_dismissed Used to hide late payment notices on the invoices page. Never
property_recurring_invoice_notice_dismissed Used to hide recurring invoice notices on the invoice page. 365 days
new_account_notice_dismissed Used to hide notices about setting up a new company. 365 days
practice_dashboard_feature_modal_dismissed Used to hide feature announcements on the practice dashboard. 365 days
practice_dashboard_dynamic_modal_feature_modal_dismissed Used to hide feature announcements on the practice dashboard. 365 days
_fa_dev_id Used to help alert you to logins from new devices. Never
global_user_session_key Acts as a login session identifier. Never
nf_jwt Used to allow practices access to our FreeAgent learning hub. Never
capital_assets_asset_type Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts_filter Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-vcards_filter Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
estimates_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
estimates_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
estimates_status Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-estimates_status Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
projects-estimates_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
expenses_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
expenses_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
properties-expenses_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
properties-income_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
invoices_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
invoices_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-invoices_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
projects-invoices_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
projects_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
projects_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-projects_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-projects_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
vat_transactions_sales_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
vat_transactions_sales_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
vat_transactions_purchases_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
deep_link Used to ensure users are directed to the correct page after being required to log in. Never
vat_transactions_purchases_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
vat_transactions_acquisitions_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
vat_transactions_acquisitions_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-audit_trail_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-customer_sales_ap Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-customer_sales_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-customer_sales_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-customer_sales_report_periods Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-final_accounts_abbreviated Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-spending_categories_period Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-spending_categories_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-spending_categories_report_periods Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-year_ends_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
admin-health_robinson_failures_filter Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
admin-health_robinson_failures_company_type Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
admin-health_robinson_failures_check Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
admin-health_robinson_failures_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
admin-health_robinson_failures_last_verified_correct_at Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
admin-health_robinson_failures_first_seen_at Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
admin-health_robinson_failures_last_seen_at Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
admin-health_robinson_failures_verified_resolved_at Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
admin-notices_filter Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
admin-notices_service Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
admin-notices_order Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
bill_period Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
bill_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
bill_order Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-bill_period Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-bill_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-bill_order Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
prices-price_list_items_prices_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
prices-stock_items_stocks_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
recurring_invoices_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
recurring_invoices_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-recurring_invoices_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-recurring_invoices_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
practice_dashboard-payroll-bulk_filing_status_filter Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
practice_dashboard-payroll-bulk_filing_exclusion_filter Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
practice_dashboard-payroll-bulk_preparation_status_filter Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
practice_dashboard-payroll-bulk_preparation_exclusion_filter Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
practice_dashboard-payroll-clients_status_filter Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
practice_dashboard-payroll-clients_exclusion_filter Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
practice_dashboard-payroll-clients_clients_filter Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-history_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
mtd_itsa-submissions_type Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
mtd_itsa-tax_years_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
settings-property_ownerships_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
settings-user_sessions_order_by Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
capital_assets_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-invoices_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
overview-tax_timeline_view Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
capital_assets_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
estimates_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-estimates_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
expenses_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
properties-expenses_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
properties-income_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
invoices_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-invoices_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
projects_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-aged_reports_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-customer_sales_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-spending_categories_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
bills_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-bills_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
recurring_invoices_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-history_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
practice_client-message_threads_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
practice_dashboard-companies_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
practice_dashboard-message_threads_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
practice_dashboard-addons-amazon_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
practice_dashboard-addons-smart_capture_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
settings-user_sessions_per_page Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
capital_assets_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
estimates_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
projects-estimates_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
expenses_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
properties-expenses_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
properties-income_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
invoices_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-invoices_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
projects-invoices_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
projects_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-projects_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
subscriptions_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-audit_trail_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
admin-health_robinson_failures_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
admin-notices_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
bills_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
prices-price_list_items_prices_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
prices-stock_items_stocks_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
recurring_invoices_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-history_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
settings-property_ownerships_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
contacts-history_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-spending_categories_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
accounting-audit_trail_reverse Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. 1 year
external_identity This cookie is used to track logins to a Google account, so it can be linked to your FreeAgent account. 10 minutes
mtd_itsa_submission_succeeded_dismissed Used to ensure that users can dismiss the success message permanently after making an MTD for Income Tax submission. 1 day
practice_dashboard_partner_zone_banner_dismissed Used to hide the introductory Partner Zone banner on the Practice Dashboard. 365 days

Performance cookies

Performance cookies
Cookie name Description Expiry
_clsk Set to remember page views. <1 day
_gat Set to limit the data collection on high traffic web pages. <1 day
_vwo_uuid_v2 Measures performance of different web pages. 1 year
ahoy_visit Measures behaviour on our careers page. <1 day
_ga Set by Google Analytics; it contains the unique identity number of the account or website it relates to. 1 year
test Used to facilitate our Adobe tracking. 1 year
_gat_UA- Set by Google Analytics; it contains the unique identity number of the account or website it relates to. <1 day
_gid Used to store and update a unique value for each page visited. <1 day
s2_nr Used to facilitate our Adobe tracking. 1 year
__utma Set by Google Analytics; it contains the unique identity number of the account or website it relates to. 1 year
__utmt Associated with Google Universal Analytics. <1 day
_ga_xxxxxxxxxx Associated with Google Analytics. 1 year
__utmb Associated with Google Analytics. <1 day
_dd_s Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. <1 day
__utmz Associated with Google Analytics. 6 months
__utmc Associated with Google Analytics. 1 year
dextp Used to facilitate our Adobe tracking. 5 months
dpm Used to facilitate our Adobe tracking. 5 months
demdex Used to facilitate our Adobe tracking. 5 months
everest_g_v2 Used to tie client events together. 1 year
everest_session_v2 Used to facilitate our Adobe tracking. 1 year
Google Tag Manager: GTM-5Z2HTS7 Associated with sites using Google Tag Manager to load other scripts and code into a page. Varies
Adobe Tag Manager Used to facilitate our Adobe tracking. Varies
Google Tag Manager: GTM-PCSH75L Associated with sites using Google Tag Manager to load other scripts and code into a page. Varies

Functional cookies

Functional cookies
Cookie name Description Expiry
ahoy_visitor Associated with Shopify's analytics suite. 1 year
__zlcmid Used to facilitate our online chat service. 1 year
FAC_refer_code Used to facilitate our Adobe tracking. 1 year
cf_clearance Used to block bots. 1 year
MUID Used by Microsoft to provide a unique user identifier. 1 year
_octo Used by Github. 1 year
amazon_app_store Used to facilitate our Amazon API journey. 1 week
FAC_refer_code Used to remember the referral code on our signup form. <1 day
FAC_reseller_code Used to remember your reseller code on our sign up form. <1 day
setup_started Ensures users only see our getting started illustrations and animations once. Never
amex_supplementary_transactions_notice_dismissed N/A 90 days
copilot_banner Used to decide whether to show our CoPilot banner. <1 day
segmentation Used to decide whether to display a marketing banner. <1 day
auth_token N/A Never

Targeting cookies

Targeting cookies
Cookie name Description Expiry
_uetvid Used to attribute visitors from Bing. 1 year
_tt_enable_cookie Used to enable optimisation advertising. 2 months
_uetsid Used to attribute visitors from Bing with advertising. <1 day
_clck Provides a unique ID from Microsoft. 1 year
AMCVS_xxxxxAdobeOrg Used to facilitate our Adobe tracking. 1 year
_gcl_au Associated with Google Adsense. 2 months
_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx Associated with Google Analytics. <1 day
_ttp Used to enable optimisation advertising. 2 months
AMCV_xxxxxAdobeOrg Used to facilitate our Adobe tracking. 1 year
SRM_B Used by Microsoft for its search engine Bing. 1 year
_GRECAPTCHA Set by google to provide its risk analysis. 5 months
SM Provides a unique ID from Microsoft. 1 year
receive-cookie-deprecation Owned by Doubleclick (Google). 5 months
ANONCHK Collects how the end user uses the website from Microsoft. <1 day
YSC Collects Youtube Data and is a Google-owned platform. 1 year
test_cookie Owned by Doubleclick (Google). <1 day
vuid Owned by Vimeo. 1 year
VISITOR_INFO1_LIVE Collects Youtube Data and is a Google-owned platform. 1 year
IDE Owned by Doubleclick (Google). 1 year
lidc Owned by LinkedIn. <1 day
tidal_ttid Owned by Videology 1 year
bcookie Owned by LinkedIn. 1 year
MUID Used by Microsoft for its search engine Bing. 1 year
MR Used by Microsoft for its search engine Bing. 6 days
CLID Owned by Clarity. 1 year
MR Used by Microsoft for its search engine Bing. 7 days
personalization_id Owned by X and is used for tracking and targeting. 1 year
li_gc Owned by LinkedIn. 5 months
MSPTC Used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts that assist with user tracking. 1 year
_GRECAPTCHA Owned by Google. 5 months
_ttp Owned by TikTok. 2 months
sync-his Owned by Videology. 1 year
VISITOR_PRIVACY_METADATA Collects Youtube data and is a Google-owned platform. 5 months
ar_debug Owned by Doubleclick (Google). 1 month

Customer experience cookies for FreeAgent app

Customer experience cookies for FreeAgent app
Cookie name / script Description Expiry
signup_form_timestamp Used to track time spent signing up to FreeAgent. Never